Call recording
' +\n '';\n} else if (body.status === 'transcript_created') {\n const analysis = $('Analyse transcript').first().json.content.map((c) => c.text).join('\\n');\n slack_text = ':memo: *Call analysis* \\u2014 `' + callId + '`\\n' + analysis;\n note_body =\n 'Call analysis
' + br(analysis) + '
' +\n 'Transcript
' + br(body.call_transcription) + '
';\n} else {\n slack_text = ':speech_balloon: *Call summary* \\u2014 `' + callId + '`\\n' + body.summary;\n note_body = 'Call summary
' + br(body.summary) + '
';\n}\n\nreturn [{ json: { call_id: callId, slack_text, note_body } }];\n" }, "type": "n8n-nodes-base.code", "typeVersion": 2, "position": [ 1120, 400 ], "id": "11111111-1111-4111-8111-000000000006", "name": "Build event" }, { "parameters": { "select": "channel", "channelId": { "__rl": true, "mode": "list", "value": "", "cachedResultName": "" }, "text": "={{ $json.slack_text }}", "otherOptions": {} }, "type": "n8n-nodes-base.slack", "typeVersion": 2.3, "position": [ 1400, 260 ], "id": "11111111-1111-4111-8111-000000000007", "name": "Post to Slack" }, { "parameters": { "jsCode": "// Only the hang-up event carries phone numbers, and each webhook POST is its\n// own execution -- so park the number here, keyed by call_id, for the later\n// events to read back.\nconst b = $input.first().json.body;\n\n// Outbound: the customer is who we dialled. Inbound: the customer is calling us.\nconst customer = b.direction === 'outbound' ? b.destination.number : b.caller.number;\n\nreturn [{ json: { call_id: b.call_id, customer_number: customer } }];\n" }, "type": "n8n-nodes-base.code", "typeVersion": 2, "position": [ 600, 640 ], "id": "11111111-1111-4111-8111-000000000008", "name": "Extract customer number" }, { "parameters": { "operation": "upsert", "dataTableId": { "__rl": true, "mode": "name", "value": "call_numbers" }, "matchType": "allConditions", "filters": { "conditions": [ { "keyName": "call_id", "condition": "eq", "keyValue": "={{ $json.call_id }}" } ] }, "columns": { "mappingMode": "defineBelow", "value": { "call_id": "={{ $json.call_id }}", "customer_number": "={{ $json.customer_number }}" }, "matchingColumns": [ "call_id" ], "schema": [ { "id": "call_id", "displayName": "call_id", "required": false, "defaultMatch": false, "display": true, "type": "string", "canBeUsedToMatch": true, "removed": false }, { "id": "customer_number", "displayName": "customer_number", "required": false, "defaultMatch": false, "display": true, "type": "string", "canBeUsedToMatch": true, "removed": false } ] }, "options": {} }, "type": "n8n-nodes-base.dataTable", "typeVersion": 1.1, "position": [ 820, 640 ], "id": "11111111-1111-4111-8111-000000000009", "name": "Store call number" }, { "parameters": { "operation": "get", "dataTableId": { "__rl": true, "mode": "name", "value": "call_numbers" }, "matchType": "allConditions", "filters": { "conditions": [ { "keyName": "call_id", "condition": "eq", "keyValue": "={{ $json.call_id }}" } ] }, "returnAll": false, "limit": 1 }, "type": "n8n-nodes-base.dataTable", "typeVersion": 1.1, "position": [ 1400, 520 ], "id": "11111111-1111-4111-8111-000000000010", "name": "Look up call number" }, { "parameters": { "method": "POST", "url": "https://api.hubapi.com/crm/v3/objects/contacts/search", "authentication": "predefinedCredentialType", "nodeCredentialType": "hubspotAppToken", "options": {}, "sendBody": true, "specifyBody": "json", "jsonBody": "={{ JSON.stringify({ filterGroups: [ { filters: [ { propertyName: 'phone', operator: 'EQ', value: $json.customer_number } ] }, { filters: [ { propertyName: 'mobilephone', operator: 'EQ', value: $json.customer_number } ] } ], properties: ['phone', 'mobilephone'], limit: 1 }) }}" }, "type": "n8n-nodes-base.httpRequest", "typeVersion": 4.2, "position": [ 1620, 520 ], "id": "11111111-1111-4111-8111-000000000011", "name": "Find HubSpot contact" }, { "parameters": { "method": "GET", "url": "=https://api.hubapi.com/crm/v4/objects/contacts/{{ $json.results[0].id }}/associations/companies", "authentication": "predefinedCredentialType", "nodeCredentialType": "hubspotAppToken", "options": {} }, "type": "n8n-nodes-base.httpRequest", "typeVersion": 4.2, "position": [ 1840, 520 ], "id": "11111111-1111-4111-8111-000000000012", "name": "Get contact's company" }, { "parameters": { "method": "POST", "url": "https://api.hubapi.com/crm/v3/objects/notes", "authentication": "predefinedCredentialType", "nodeCredentialType": "hubspotAppToken", "options": {}, "sendBody": true, "specifyBody": "json", "jsonBody": "={{ JSON.stringify({ properties: { hs_timestamp: $now.toMillis(), hs_note_body: $('Build event').first().json.note_body }, associations: [ { to: { id: $json.results[0].toObjectId }, types: [ { associationCategory: 'HUBSPOT_DEFINED', associationTypeId: 190 } ] } ] }) }}" }, "type": "n8n-nodes-base.httpRequest", "typeVersion": 4.2, "position": [ 2060, 520 ], "id": "11111111-1111-4111-8111-000000000013", "name": "Create HubSpot note" }, { "parameters": { "content": "## ๐ Call recordings, transcripts & summaries โ Slack + HubSpot\n\nYour phone system posts a webhook every time a call ends, and again when the\nrecording, transcript and summary are ready. This workflow turns those into a\nSlack message and a note on the caller's company in HubSpot.\n\n### Set this up first\n1. **Credentials** โ pick your own on every coloured node: Anthropic, Slack (x2), HubSpot (x3).\n2. **Slack channel** โ set it on *Post to Slack* and on *Upload recording to Slack*.\n3. **Data table** โ create one named `call_numbers` with two text columns: `call_id`, `customer_number`.\n4. **Recording download** โ add a Header Auth credential (`Authorization` / `Bearer